Delivery and Payment
Last updated: June 27, 2026
1. Introduction
This page describes the conditions applicable to the delivery of products ordered through the online shop available at www.labutefericite.ro, as well as the available payment methods.
We aim to process every order promptly, securely, and with complete transparency.
2. Order Processing
Orders placed through the online shop are processed in the order in which they are received.
Processing times may vary depending on:
product availability;
the time when the order is placed;
non-working days;
busy periods;
public holidays;
other operational circumstances.
In certain situations, we may contact the customer to confirm information relating to the order.
3. Order Confirmation
Submitting an order through the Website constitutes a purchase request.
An order is considered accepted only after it has been confirmed by Labute Fericite®.
In exceptional circumstances, including insufficient stock, obvious pricing errors, suspected fraud, or the inability to fulfil the order, the order may be cancelled and the customer will be informed as soon as possible.
4. Product Delivery
Products ordered through the online shop are delivered by courier service providers or other logistics partners selected by Labute Fericite®, depending on the destination, availability, and operational requirements.
The logistics partners used may be changed at any time without prior notice, provided that the contractual obligations undertaken towards customers are respected.
The logistics partner may vary depending on the destination, availability, or other operational criteria.
Delivery is made to the address provided by the customer when placing the order.
The customer is responsible for providing complete and accurate delivery information.
5. Delivery Times
Delivery times are estimates.
They may vary depending on:
the destination;
product availability;
the time of year;
the courier company’s activity;
weather conditions;
traffic restrictions;
other events beyond the control of Labute Fericite®.
If significant delays occur, we will inform the customer as soon as possible.
6. Delivery Costs
Delivery costs, any minimum order thresholds for free delivery, and applicable promotional offers are displayed transparently during the checkout process, before the order is confirmed.
SC Labute Fericite SPA SRL reserves the right to modify delivery charges, minimum order thresholds for free delivery, and promotional conditions according to its own commercial policy or changes introduced by its logistics partners.
Such changes will not affect orders that have already been confirmed.
7. Unavailable Products
If one or more ordered products are no longer available, the customer will be informed as soon as possible.
Depending on the circumstances, the following options may be proposed:
replacement of the product;
partial delivery;
cancellation of the unavailable product;
refund of the amounts paid.
8. Parcel Inspection
Customers are encouraged to inspect the parcel upon delivery.
If the packaging shows visible signs of damage or there are concerns regarding the integrity of the products, we recommend recording this information in the courier’s delivery documents and informing the Labute Fericite® team.
9. Payment Methods
The available payment methods are displayed during the checkout process.
Depending on the development of the platform and the commercial partners involved, Labute Fericite® may offer one or more payment methods, including online card payments or other electronic payment methods available when the order is placed.
The list of available payment methods may be changed without prior notice.
10. Invoicing
The appropriate tax document is issued for every order in accordance with applicable legislation.
The customer must provide accurate and complete invoicing information.
11. Transfer of Risk
The risk relating to the products transfers to the customer when the products are delivered.
Ownership of the products transfers after the full purchase price has been paid, unless otherwise provided by applicable legislation.
12. Failed Deliveries
If delivery cannot be completed for reasons attributable to the customer, including:
an incomplete address;
incorrect contact details;
the inability to hand over the parcel;
the unjustified refusal of the parcel,
Labute Fericite® reserves the right to request payment of any additional costs generated by a new delivery attempt.
13. Force Majeure
Labute Fericite® is not liable for delays caused by events beyond its control, including:
severe weather conditions;
strikes;
logistical disruptions;
restrictions imposed by public authorities;
accidents;
other force majeure events.
14. Contact
For any questions regarding the delivery or payment of orders, you may contact us at:
SC Labute Fericite SPA SRL
8 Ceasornicului Street, Ground Floor, Bucharest, District 1
Phone: 0732837167
Email: contact@labutefericite.ro
Website: www.labutefericite.ro
We want every order placed through Labute Fericite® to arrive safely and as quickly as possible.