GDPR Privacy Policy
Last updated: June 27, 2026
1. Introduction
The protection of personal data is a priority for SC Labute Fericite SPA SRL, the operator of www.labutefericite.ro and the owner of the Labute Fericite® brand, a registered trademark.
This GDPR Privacy Policy explains how we collect, use, store, protect, and, where necessary, disclose personal data in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data (GDPR) and applicable national legislation.
By using the Website, requesting an appointment, placing an order, or interacting with Labute Fericite®, you confirm that you have read and understood this policy.
2. Data Controller
The controller of personal data is:
SC Labute Fericite SPA SRL
Tax Identification Number (CUI): 35240138
Trade Register No.: J2015014080409
EUID: ROONRC.J2015014080409
Registered Office:
8 Ceasornicului Street, Ground Floor
Bucharest, District 1, Romania
Phone: 0732837167
Email: contact@labutefericite.ro
Website: www.labutefericite.ro
3. Meaning of “Group of Companies”
For the purposes of this policy, “Group of Companies” means the group of entities directly or indirectly affiliated with SC Labute Fericite SPA SRL, which are under common control or cooperate in connection with the provision of services, business administration, business development, operational support, marketing, IT services, or other related activities.
Any transfer of data between companies within the group is carried out exclusively in accordance with the GDPR and only where a lawful basis exists for such processing.
4. Personal Data We Collect
Depending on your interaction with the Website or our services, we may collect:
Identification Data
first name;
last name;
company name, where applicable.
Contact Data
phone number;
email address;
delivery address;
billing address.
Pet Information
name;
species;
breed;
sex;
age;
weight;
temperament;
medical conditions;
treatments;
vaccinations;
deworming treatments;
allergies;
other information required for the provision of services.
Order Information
products ordered;
order history;
payment method;
delivery information;
billing information.
Appointment Information
requested service;
date;
time;
notes;
appointment history.
Technical Data
IP address;
browser;
operating system;
device type;
cookies;
online identifiers;
browsing behaviour on the Website.
5. How We Collect Personal Data
Personal data may be collected through:
the contact form;
the appointment form;
orders placed through the online shop;
the customer account, where available;
the newsletter;
phone communications;
email communications;
direct interactions at our locations;
cookies;
traffic analysis tools;
the Shopify platform;
applications integrated into the Website.
6. Purposes of Processing
Personal data is processed for:
providing our services;
managing appointments;
processing and managing orders;
issuing tax and accounting documents;
delivering products;
communicating with customers;
providing customer support;
managing warranties;
responding to requests;
complying with legal obligations;
preventing fraud;
improving our services;
analysing Website traffic;
marketing, only where consent or another lawful basis exists.
7. Lawful Basis for Processing
Personal data is processed on the basis of one or more of the following lawful grounds:
performance of a contract;
taking steps prior to entering into a contract;
compliance with legal obligations;
legitimate interests;
the consent of the data subject;
protection of vital interests, where applicable.
8. Recipients of Personal Data
Where necessary, personal data may be disclosed to:
IT service providers;
Shopify;
payment processors;
courier companies;
accounting service providers;
auditors;
legal advisers;
public authorities;
marketing service providers;
cloud service providers;
other processors acting on our behalf.
These recipients process personal data only to the extent necessary to provide the requested services.
9. Transfer of Personal Data Within the Group of Companies
Personal data may be disclosed or made available to other entities belonging to the same group of companies as SC Labute Fericite SPA SRL where necessary for:
managing customer relationships;
providing services;
processing orders;
managing appointments;
administrative activities;
technical support;
IT services;
marketing;
commercial communications;
business development;
compliance with legal obligations;
protecting the rights and legitimate interests of the companies within the group.
Such transfers are carried out exclusively in accordance with the GDPR and only for purposes compatible with those for which the personal data was originally collected.
All companies within the group implement appropriate technical and organisational measures to protect personal data.
10. International Data Transfers
Certain services used by the Website, including Shopify and other technology service providers, may involve transferring personal data outside the European Economic Area.
In such cases, transfers are carried out only using mechanisms permitted under the GDPR, including Standard Contractual Clauses or other appropriate safeguards.
11. Cookies and Similar Technologies
The Website uses cookies that are necessary for its operation and, with the user’s consent, cookies for:
traffic analysis;
statistics;
personalising the user experience;
marketing;
measuring campaign performance.
Full information is available in the Cookie Policy.
12. Tools and Services Used
The Website may use, among others:
Shopify;
Google Analytics;
Google Ads;
Google Tag Manager;
Meta Pixel;
Microsoft Clarity;
email marketing services;
fraud prevention services;
other integrated applications required for the operation of the Website.
The list of services used may be amended periodically as the business develops.
13. Data Retention Period
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the period required by applicable legislation.
When the retention period expires, the data will be deleted, anonymised, or archived, as appropriate.
14. Rights of the Data Subject
You have the following rights:
the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restriction of processing;
the right to data portability;
the right to object;
the right to withdraw consent;
the right not to be subject to a decision based solely on automated processing;
the right to lodge a complaint with the competent supervisory authority.
15. Data Security
SC Labute Fericite SPA SRL implements appropriate technical and organisational measures to protect personal data against:
unauthorised access;
destruction;
loss;
alteration;
unauthorised disclosure;
misuse.
However, no information system can guarantee absolute security.
16. Personal Data Relating to Minors
The Website and our services are intended for adults.
We do not knowingly collect personal data belonging to minors without the consent of their legal representative.
17. Exercising Your Rights
To exercise your rights under the GDPR, you may contact us at:
Email: contact@labutefericite.ro
Phone: 0732837167
We will respond to requests within the period required by applicable legislation.
18. Supervisory Authority
If you believe that your rights have been infringed, you may lodge a complaint with:
The National Supervisory Authority for Personal Data Processing (ANSPDCP)
Website: https://www.dataprotection.ro
19. Amendments to This Policy
SC Labute Fericite SPA SRL reserves the right to amend this GDPR Privacy Policy whenever necessary.
The updated version will be published on the Website and will take effect from the date of publication.
20. Contact
For any questions regarding the protection of personal data, you may contact us at:
SC Labute Fericite SPA SRL
8 Ceasornicului Street, Ground Floor, Bucharest, District 1
Phone: 0732837167
Email: contact@labutefericite.ro
Website: www.labutefericite.ro
By using the Website and the services provided by Labute Fericite®, you confirm that you have read and understood this GDPR Privacy Policy.